STANNAH
A Credica customer for 20+ years, during which time their revenue has almost doubled.
Automated Cash Collection and Query Management Software
Credica is all about delivering efficiencies that yield results for you. Deal with customer requests in a couple of clicks. Easily track problem areas within your ledger. See where your money is, any which way you like. Our system is aimed squarely at the people who use it.
Cash Collection
Reporting and Analysis
Query Management
We improving your Cash Collections performance
Actually, we love solving all of the problems faced within a busy Credit Control department.
The Credica Collections system is extremely configurable to ensure your financial workflows are automatically enforced, with powerful and flexible chasing sequences, routing the right work to the right people. Along with automating all of your communications with your clients, Credica does most of the hard work for you, leaving you to utilise the proven efficiencies within our applications to best effect.
Getting you results, simple.
Created by a team of customer-centric professionals, and influenced by the input of 1000s of Credit Professionals across Europe, Credica is proven to significantly improve cash collection within almost any industry type. Including yours.
We easy to use Reporting and Analysis
You want to know why your 151+ debt is larger than target? You want to see all customers that are causing you increased effort to deal with? You want to know how much is not being paid due to a particular issue, with a particular salesperson, over 60 days old?
Easy.
With just a few clicks, you will have all of the above, and plenty plenty more. Aged debt reports into Excel, assigning top 25 customers to you best Credit Controller, see a breakdown of your ledger by geographical area, by business sector, by anything!
Based on years of customer feedback, we have thought long and hard about delivering you useful analysis of your ledger. When used to it’s fullest, the results you will achieve could be transformational for your business and for your KPIs….but more crucially, for your cash.
We helping you eradicate Debt in Query
Query and dispute resolution is an equally important part of getting your ledger under control. Using the fully integrated query workflow and smart list functionality, whilst involving anybody within your organisation, you will always know where, why and who a query is currently with. Escalation paths are simple to configure, ensuring the right people are involved in resolution of problems, always at the right time.
You will very quickly get your queries resolved, to yours and your customer’s satisfaction.
Root cause analysis is there in plain sight.
Created by a team of customer-centric professionals, and influenced by the input of 1000s of Credit Professionals across Europe, Credica is proven to significantly improve cash collection within almost any industry type. Including yours.
Just some of the benefits your Credica system will give you
Automate all correspondence with your clients
Chasing letters in 1 click, e-mailed statements, invoices sent immediately...and plenty more automation.
Explore your ledger and easily find problem areas
Easily track customers who are at risk, near their credit limit, causing you the most effort, or the most % in query. Whatever you're looking for, you will find it.
The right work, driven to the right people at the right time
Powerful rules based chasing and diary functions, ensuring all debtors and queries are directed to the correct person or team.
What Our Clients Say
The Credica customer service is second-to-none.
The support we receive is remarkable and nothing is too much trouble for them.
KIRSTY DEAR
CREDIT MANAGER, YUSEN LOGISTICS
Credica has resulted in the team becoming more efficient in it’s cash management and has subsequently driven a 25% reduction in headcount.
The system has helped us to reduce overdue debt in the current year (2019-2020) by £20m.
GARY BATEMAN
DIRECTOR OF FINANCIAL OPERATIONS, BBC STUDIOS
100%
Customer Satisfaction (August 2020 Survey)
£4,000
Monthly Saving
30 Hrs
Monthly gain per FTE
£28M
Debt in Query reduction
33 Days
DSO Reduction
Over 96%
Customer Retention Averaged Year-on-Year
Our client portfolio includes...
